Your best lineman is retiring. Does his job description know what he actually does?
A governed, audit-ready job description library for utility workforces — built on SAP® SuccessFactors®.
JDMS® is an award-winning job description management solution. For utilities, that means standardized, defensible job content across every craft, classification, and service center — not scattered Word docs and institutional memory.
Somewhere in your service territory, a journeyman lineman with three decades on the job is training his replacement — and the job description on file hasn’t been touched since before either of them started. It says nothing about the arc-flash certification he renewed last spring, the confined-space work he does twice a month, or the CDL endorsement an auditor will ask about if anything goes wrong. When he retires, that knowledge either gets captured, or it walks out the gate with him.
None of this shows up on an org chart — until it does.
Eventually, someone asks the question your job library can’t answer.
An auditor asks whether a control room operator’s access matches the job on file. A grievance turns on whether “essential functions” were ever formally defined. A new hire is injured doing something nobody wrote down as part of the job. For a utility running thousands of descriptions across dozens of crafts and bargaining units, it isn’t a matter of if — it’s when.
A job library built to hold up under scrutiny.
A skilled-trades workforce retiring faster than it can be replaced.
Keep the real requirements of every craft role current and connected to Succession planning in SAP SuccessFactors — so knowledge gets captured before it walks out the gate.
Safety-sensitive, regulated roles where the job description is the compliance record.
Build defensible essential-functions documentation — certifications, physical requirements, and duties — that holds up when OSHA, DOT, or NERC CIP-relevant questions come.
Union classifications where a vague description becomes a grievance.
Version control, workflows, and role-based permissions make every classification change deliberate, documented, and defensible.
Mergers and consolidations stitching together different job architectures overnight.
Standardize and harmonize job libraries across merged entities and service territories from one governed system.
A job library grown for decades across dozens of crafts and service centers.
Rapidly develop and standardize job descriptions at scale in a single, always-current library — not scattered shared drives.
Compensation and FLSA exposure when job content doesn’t match reality.
Keep job content aligned to actual duties, supporting accurate FLSA classification and pay equity defense.
Built for utilities already running SAP® SuccessFactors®.
We’ve enhanced JDMS specifically for SAP SuccessFactors customers, typically with 1,000+ employees, using the SAP Business Technology Platform — the profile of most electric, gas, and water utilities. It offers a fully integrated, seamless end-user experience for workforces spanning control rooms, field crews, and shared services.
Pre-integrated to SAP SuccessFactors — including Succession — so the knowledge in a veteran’s job description feeds directly into who’s ready to replace them.
A seamless experience for a workforce that isn’t sitting at a desk — control room operators and field crews can access accurate job information without a new system to learn.
Next to zero change management, since employees — and their unions — never have to leave SAP SuccessFactors to see what’s official.
Built by a team utilities already trust with SAP SuccessFactors.
Find out what your job descriptions would say under scrutiny.
A 30-minute conversation with our JDMS team, built around the realities of running a utility workforce.
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